Data protection

Ftweb24 Privacy Policy — Our Commitment to Keeping Your Information Safe

This page clearly explains how your personal information is collected, used, and protected at ftweb24. We believe your data belongs to you.

Last Updated: January 2026

How We Protect Your Privacy

The key pillars of ftweb24's privacy policy at a glance — so you can use the platform with complete peace of mind.

SSL encryption

Every data transfer at ftweb24 is protected by 256-bit SSL encryption. Your login, payment, and personal information is never exposed.

Secure Data Storage

All member data is stored on secure, encrypted servers. ftweb24 never stores card numbers or banking PINs.

Never Sold to Third Parties

Ftweb24 never sells or shares your personal information with advertisers. Your data is used solely to improve the services provided to you.

Your Controls

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

Transparent Cookie Policy

Ftweb24 uses cookies to improve your experience on the site. You'll always know exactly which cookies are in use and why.

Regular Security Audits

Ftweb24's systems are regularly audited by independent third-party security experts to ensure your data remains protected at all times.

Section 1

Introduction & Scope

Welcome to ftweb24. This Privacy Policy explains how ftweb24 (https://ftweb24.bet) collects, stores, uses, and protects your personal information. By using the ftweb24 website or mobile app, you agree that the terms of this policy apply to you.

Ftweb24 believes your personal information is a valuable asset. We never collect data unnecessarily, and what we do collect is used solely to provide you with a better experience. This policy is written in plain English so it's easy for you to understand.

By using ftweb24's services, you automatically consent to this Privacy Policy. If you object to any part of this policy, please discontinue use of our services and contact our support team.

This privacy policy of ftweb24 Terms & Conditions an integral part. Reading both together is recommended.

Section 2

What Information We Collect

Ftweb24 collects only the information that is necessary. The table below provides a full breakdown:

Data Type Example Purpose
Identity Information Name, date of birth, national ID number Account verification & KYC
Contact Information Email, phone number, address Service delivery & notifications
Financial Information Mobile banking number, transaction history Payment processing
Gaming Information Betting history, win/loss records Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage Information Page visit history, session duration User Experience Improvement

ftweb24 never stores full card numbers, CVV codes, or banking passwords. Payment information is always processed through a secure payment gateway.

Section 3

How data is collected

Ftweb24 collects information through the following methods:

1

Direct Registration

When you open an account with ftweb24, your name, email address, phone number, and date of birth are collected directly from you.

2

Payment Transactions

Relevant payment details are collected during deposits and withdrawals. ftweb24 retains only transaction references, not complete financial records.

3

Automatic Data Collection

When you use ftweb24, technical information is automatically collected via cookies, log files, and tracking technologies.

4

KYC Verification

A copy of your national ID or passport is collected for identity verification. These documents are stored on secured servers.

5

Customer Support Contact

When you interact with the ftweb24 support team, records of those conversations may be kept to help us improve our service quality.

Section 4

Use of Information

Ftweb24 uses your information for the following purposes:

  • Account management: Your information is used to create, verify, and manage your account.
  • Payment processing: Financial information is used to process deposits and withdrawals quickly and securely.
  • Security Assurance: Data is analysed to detect and prevent fraud, money laundering, and other illegal activities.
  • Service Improvement: Your usage patterns are analyzed to continuously improve the ftweb24 platform experience.
  • Marketing Communications: With your consent, relevant promotions and offers will be sent to you via email or SMS.
  • Legal Compliance: Your information may be used to comply with applicable laws and the requirements of regulatory authorities.
  • Responsible Gaming: Data is used to identify problematic gaming patterns and provide support to members.

ftweb24 never sells your data to third-party advertisers. To opt out of marketing communications, use the "Unsubscribe" link at the bottom of any email.

Section 5

Data sharing policy

Ftweb24 shares your personal information with third parties only in the following limited circumstances:

Service Provider Partners

Payment gateway providers, KYC verification services, and technology service providers assist in operating ftweb24's services. These partners work under strict confidentiality agreements and are not permitted to use your information for any other purpose.

Legal Obligations

In cases involving court orders, government investigations, or legal obligations, ftweb24 may be legally required to disclose information to the relevant authorities. In such situations, ftweb24 provides only the minimum information necessary.

Business Restructuring

In the event of a business merger or acquisition involving ftweb24, member data may be transferred to the new entity. You will be notified in advance should such a change occur.

Outside of the situations mentioned above, ftweb24 does not share your information with any third party. If you receive any suspicious communication, please immediately Help Center let us know.

Section 6

Security Measures

Ftweb24 follows the highest industry security standards to protect your data. Our security framework is outlined below:

  • 256-Bit SSL Encryption: Every data transfer is secured with the highest-grade encryption, ensuring third parties cannot access or read your information.
  • Firewall & Intrusion Detection: ftweb24's servers are protected by advanced firewalls and intrusion detection systems.
  • Two-Factor Authentication: Enable two-factor authentication on your account for an added layer of security.
  • Regular Security Audits: Third-party experts regularly audit ftweb24's systems.
  • Data Masking: Sensitive information such as card numbers and passwords is never stored in full.
  • Access Control: Only authorized personnel within ftweb24 are permitted to access specific data.

Please note, however, that no system on the internet is 100% secure. Use a strong password and never share your login credentials with anyone to keep your account safe.

Section 7

Cookie Policy

Ftweb24 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type Purpose Retention period
Essential cookies Login sessions, security tokens — required for site operation Deleted at end of session
Performance Cookies Pages visited and time spent, error reports — used to improve the site 30 days
Functionality cookies Language preferences, layout settings — for a personalized experience 1 Year
Analytics Cookies User behaviour analysis — used to improve service quality 6 months

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Section 8

Your Rights

As a ftweb24 member, you have the following rights over your personal data:

  • Right to access: You may request to know what information ftweb24 holds about you.
  • Right to Rectification: You may request a correction if any of your information is inaccurate.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted; however, some information may need to be retained due to legal obligations.
  • Right to Restrict Processing: You may restrict the use of your data for specific purposes.
  • Right to data portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You may object to marketing communications or certain data processing activities.

To exercise any of these rights, email us at: support@ftweb24.bet — or — Help Center Get in touch. We'll respond within 30 business days.

Section 9

Data Retention Period

Ftweb24 retains your data only for as long as necessary. The following retention periods apply depending on the type of information:

Data Type Retention Period Reason
Account information For the duration of the active account + 5 years Legal & Regulatory Requirements
Transaction data 7 years Financial Regulatory Compliance
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Gaming history 3 years Responsible Gaming & Dispute Resolution
Marketing Preferences Until opt-out Based on your consent
Technical logs 90 Days Security Monitoring

Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

Section 10

Minor protection

Ftweb24 is strictly intended for individuals aged 18 and above. We do not knowingly collect information from anyone under 18.

  • Age is verified at the time of registration. If anyone registers using false information, their account will be permanently closed.
  • If any data belonging to a minor is collected inadvertently, it will be deleted immediately upon notification.
  • If Parents Have Concerns support@ftweb24.betto get in touch.

If you become aware that someone you know is using ftweb24 while underage, please let us know. To learn more about responsible gaming, Responsible Gaming Visit the page.

Section 11

Policy updates

Ftweb24 may update this privacy policy when needed. If significant changes are made, you will be notified in the following ways:

  • A notification will be sent to your registered email address.
  • A notice will be displayed on the ftweb24 homepage.
  • The "Last updated" date at the top of this page will be revised accordingly.

Continued use of ftweb24 after any changes constitutes acceptance of the updated policy. If you do not agree to the changes, you may request that your account be closed.

We recommend checking this page regularly for the latest updates. ftweb24 is committed to protecting your privacy at all times.

Section 12

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact ftweb24:

  • Email: support@ftweb24.bet
  • Help Center: /help-center
  • Live Chat: Available on the ftweb24 website 24/7, 7 days a week

We typically respond within 24–48 hours. Complex data-related requests may take up to 30 business days.

This privacy policy is written in Bengali. Where multiple language versions exist, the Bengali version shall be considered the definitive one.

Play Safe

Your information is secure — get started with peace of mind

Your privacy is our top priority at ftweb24. Enjoy the best online gaming experience in Bangladesh in a safe and secure environment.

18+ | Play Responsibly | ftweb24

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